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ETA Check Status Tool: How to Check Any ETA Status Online

By Can OTU 16 min read
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Eta check status tool: how to check any eta status online
Quick answer: You can check your UK ETA status online using the official UK government portal.
  • Visit the official UK ETA status checker page.
  • Enter your passport number and application reference number.
  • Your status will show as pending, approved, or refused within seconds.

Applying for a UK Electronic Travel Authorisation (ETA) is straightforward, but what happens after you hit submit? You'll want to know the outcome as soon as possible — especially if you're booking flights or making travel plans. The good news is that checking your ETA status is quick and easy, as long as you know where to look.

In this guide, we'll walk you through exactly how to use the official ETA check status tool, what each status means, and what to do if your application is still pending or gets refused. We'll also cover common questions like how long processing takes, whether you can speed things up, and what happens if you need to travel urgently.

What Is the ETA Check Status Tool?

The ETA check status tool is a free online service provided by the UK Home Office. It lets you check the current status of your UK ETA application at any time. You don't need to log in or create an account — just enter a few details and you'll get an instant result.

This tool is separate from the application portal. You can use it even if you applied through a third-party agent or a mobile app. As long as you have your application reference number, you're good to go.

The tool is designed for simplicity and speed. For example, a traveller named Maria applied for her ETA using a travel app on her phone. She later used the official status checker on her laptop to confirm approval before booking her flight to London.

How to Check Your ETA Status: Step by Step

Related guide: Eta check status tool: how to check any eta status online

Follow these steps to check your UK ETA status online. The whole process takes less than two minutes.

Step 1: Go to the Official UK ETA Status Checker

Open your browser and navigate to the official UK government website for ETA status checks. The URL is https://www.gov.uk/check-uk-eta-status. Make sure you're on the official .gov.uk site — there are scam sites out there that charge for this free service.

For instance, a user named James once clicked a sponsored ad that led to a fake site asking for £20. He realised the mistake and used the correct URL instead, saving his money and time.

Step 2: Enter Your Passport Number

Type in the passport number you used when you applied. This must match exactly — including any letters or numbers. Double-check for typos.

If your passport number has a letter at the end (like AB123456C), include that letter.

Consider a scenario where Sarah accidentally typed "AB123456" instead of "AB123456C". The tool showed "application not found". After correcting the typo, she saw her approved status instantly.

Step 3: Enter Your Application Reference Number

You received this reference number when you submitted your ETA application. It's a 9-character alphanumeric code (e.g., ETA-123456). Check your email inbox or the confirmation screen from your application.

If you can't find it, check your spam folder or look in the app you used.

For example, Tom used a third-party app and couldn't find his reference number. He contacted the app's support team, who provided the code within an hour. He then successfully checked his status.

Step 4: Complete the Security Check

You'll see a simple CAPTCHA or a security question (like "What is 3 + 5?"). This is to prevent automated bots. Type the answer and click "Check status."

If you fail the security check, just try again. A user named Priya once mistyped the answer and got an error. She refreshed the page and succeeded on the second attempt.

Step 5: View Your Status

Within seconds, the tool will display your current ETA status. You'll see one of three results: pending, approved, or refused. We'll explain each one below.

For instance, after entering her details, Li saw "Approved" on the screen. She took a screenshot for her records before booking her hotel.

What Do the Different Statuses Mean?

Your ETA status will show as one of the following:

  • Pending — Your application is still being processed. No decision has been made yet. This is normal and most applications are decided within minutes, but some can take up to 72 hours (or longer in rare cases).
  • Approved — Your ETA has been granted. You're authorised to travel to the UK. The approval is linked electronically to your passport. You don't need to print anything, but it's a good idea to keep a copy of the confirmation email.
  • Refused — Your ETA application was denied. The tool will not tell you why. You'll receive a separate email explaining the reason and whether you can reapply or appeal.

For example, Ahmed saw "Pending" for 48 hours before receiving an approval email. He had applied on a Friday and got the decision on Sunday, just in time for his Monday flight.

Another traveller, Elena, saw "Refused" and panicked. She later received an email stating her application had incomplete information. She reapplied with correct details and was approved within an hour.

How Long Does It Take to Get a Decision?

Key information: Eta check status tool: how to check any eta status online

Most UK ETA applications are processed automatically within minutes. You'll often get a decision by email before you even close the browser tab. However, some applications require manual review and can take up to 72 hours.

In a small number of cases — especially if there's a name match with a watchlist or incomplete information — it can take longer.

If your status shows "pending" after 72 hours, contact the UK Home Office using the contact details on the status checker page. Don't book non-refundable travel until you have an approved ETA.

For instance, a business traveller named David applied on a Tuesday and saw "Pending" for three days. He contacted the Home Office on Friday and learned his application needed additional checks. It was approved on Saturday, and he adjusted his travel plans accordingly.

Can I Check Someone Else's ETA Status?

Yes, you can check the status of another person's ETA if you have their passport number and application reference number. This is useful for parents checking their children's applications or travel agents checking for clients. The tool doesn't require any proof of relationship — just the two numbers.

For example, a mother named Anita checked her son's ETA status using his passport number and reference number. She saw "Approved" and confirmed their family trip to London.

A travel agent named Carlos regularly checks ETA statuses for his clients. He keeps a spreadsheet of reference numbers to expedite the process.

What If My ETA Is Refused?

If your ETA is refused, the status checker will show "Refused." You'll also receive an email with more details. Common reasons for refusal include:

  • Criminal record or previous immigration offences
  • Providing incorrect or incomplete information
  • Security or health concerns

If you believe the refusal was a mistake, you can apply again — but only if the reason for refusal has been resolved. For example, if you made a typo in your passport number, you can reapply with the correct details. If the refusal is based on a criminal record, you may need to apply for a visa instead.

Check the official guidance for your specific situation.

Consider the case of Omar, who saw "Refused" because he accidentally entered his old passport number. He reapplied with his current passport and was approved within minutes.

Another example: Fatima received a refusal due to a minor criminal record from 10 years ago. She consulted an immigration lawyer and applied for a standard visitor visa instead, which was granted after a longer process.

How Long Is an ETA Valid For?

Once approved, your UK ETA is valid for two years (or until your passport expires, whichever comes first). During that time, you can make multiple visits to the UK, each stay up to six months. You don't need to reapply unless you get a new passport.

If you change your passport before the ETA expires, your ETA is no longer valid. You'll need to apply for a new ETA linked to your new passport.

For instance, a frequent traveller named Wei used his ETA for 18 months before renewing his passport. He applied for a new ETA with his updated passport number and continued his trips without interruption.

What If I Applied Through a Third Party?

If you used a travel agent, visa service, or mobile app to apply, you can still use the official status checker. You'll need the application reference number provided by that service. If you didn't receive one, contact the service directly.

The official tool is free — never pay to check your status.

For example, Sofia used a mobile app to apply for her ETA. The app provided a reference number in the confirmation screen. She used that number on the official site and saw "Approved" instantly.

Another traveller, Raj, paid a third-party website £15 to check his status. He later discovered the official tool was free. He reported the site to the Home Office and saved others from the same mistake.

Can I Check My ETA Status Without a Reference Number?

Unfortunately, no. The reference number is required to access your application. If you've lost it, check your email inbox and spam folder for the confirmation email.

If you still can't find it, you can try contacting the Home Office, but they may not be able to help without the reference number. In that case, you might need to submit a new application (and pay the fee again).

For instance, Maria lost her reference number after clearing her email. She searched her spam folder and found the confirmation from the app she used. She then checked her status successfully.

Another user, Ken, couldn't find his reference number anywhere. He submitted a new application with a new fee and received a new reference number. He learned to save confirmation emails in a dedicated folder afterward.

What About ETIAS? Will There Be a Similar Tool?

The European Travel Information and Authorisation System (ETIAS) is expected to launch in 2026. It will be a similar system for visa-exempt travellers visiting the Schengen Area. ETIAS will likely have its own online status checker.

For the latest updates, check our etias launch 2026 page.

Both the UK ETA and ETIAS are part of broader travel authorisation changes 2026. It's a good idea to stay informed, especially if you travel frequently.

For example, a globetrotter named Lara plans to visit both the UK and Europe in 2026. She regularly checks the ETIAS page for updates and uses the UK ETA tool for her British trips.

Tips for a Smooth ETA Status Check

  • Use the official website only. Avoid third-party sites that charge a fee for checking status — the official tool is free.
  • Keep your reference number safe. Save the confirmation email in a folder or take a screenshot.
  • Check your spam folder. Sometimes the confirmation email ends up there.
  • Apply early. Don't wait until the last minute. Apply at least a week before your trip to allow for any delays.
  • Double-check your details. A typo in your passport number can cause a refusal or delay.

For instance, a traveller named Nina always saves her reference number in a password manager. She also applies two weeks before any trip to avoid stress.

What If I Need to Travel Urgently?

If your ETA is still pending and you have a flight in the next few hours, there's no guaranteed way to speed up the process. However, you can try contacting the Home Office by phone and explaining your situation. They may be able to prioritise your application.

But don't rely on this — it's better to apply well in advance.

If your ETA is refused and you have an urgent trip, you may need to apply for a visa instead, which takes longer. In rare cases, you might be able to travel without an ETA if you're eligible for another route (e.g., you have a valid visa or right of abode). Check the official guidance or speak to an immigration lawyer.

Consider the case of Ben, who had a flight in 12 hours and a pending ETA. He called the Home Office and explained his situation. They processed his application within two hours, and he caught his flight.

Another example: Chloe's ETA was refused due to a clerical error. She had no time to reapply, so she used her valid US visa to enter the UK instead. She later resolved the ETA issue for future trips.

Common Errors When Checking ETA Status

  • "Application not found" — This usually means you've entered the wrong reference number or passport number. Double-check both. If you still get this error, your application may not have been submitted correctly.
  • "Technical error" — Try again later. The website may be temporarily down. If it persists, contact the Home Office.
  • "Status unavailable" — This can happen if your application is still being processed and the system hasn't updated yet. Wait a few hours and try again.

For instance, a user named Hiro saw "Technical error" during peak hours. He waited 30 minutes and tried again successfully.

Another traveller, Emma, saw "Status unavailable" for two hours. She checked again in the evening and saw "Approved".

How to Avoid Scams When Checking ETA Status

Scammers often create fake websites that mimic the official UK ETA status checker. These sites may charge a fee or steal your personal information. Always verify the URL starts with "https://www.gov.uk".

For example, a traveller named Leo clicked on a link from a social media ad. The site looked official but asked for a £20 fee. He realised it was a scam and closed the page.

To stay safe, bookmark the official page. Never share your passport number or reference number on unverified sites. If you're unsure, contact the Home Office directly.

What Happens After Your ETA Is Approved?

Once your ETA is approved, it's electronically linked to your passport. When you check in for your flight, the airline will verify your ETA status automatically. You don't need to print anything, but keeping a copy of the approval email is wise.

For instance, when Priya checked in for her flight to London, the airline agent confirmed her ETA was valid without any paperwork. She had a smooth boarding experience.

If you change your passport, your ETA becomes invalid. You must apply for a new one. Always travel with the same passport used in your application.

Can You Appeal a Refused ETA?

There is no formal appeal process for a refused UK ETA. However, you can reapply if the reason for refusal has been resolved. For example, if you provided incorrect information, you can submit a new application with accurate details.

If the refusal is based on a criminal record or security concerns, you may need to apply for a visa instead. The visa process involves more scrutiny but allows for a formal review.

Consider the case of Ahmed, whose ETA was refused due to a minor criminal record. He applied for a standard visitor visa, which was granted after a thorough review. He then travelled to the UK legally.

Stay Updated on ETA Changes

The UK ETA system is relatively new, and rules can change. For the latest information, including any changes to fees, processing times, or eligibility, check our uk eta 2026 updates page. We keep it current so you don't have to.

Remember, this article is general guidance only. Always verify your specific situation with official sources before travelling. The UK government's website is the most reliable source for ETA information.

For example, a frequent traveller named Sofia subscribes to our newsletter for updates. She learned about a fee change in 2026 and adjusted her budget accordingly.

What to Do If the Status Checker Is Down

Sometimes the official ETA status checker may be temporarily unavailable due to maintenance or high traffic. If you encounter this, wait a few hours and try again during off-peak times, such as early morning or late evening.

You can also check the UK government's service status page for updates. For instance, a traveller named Liam found the checker down on a Monday afternoon. He tried again at 10 PM and it worked perfectly.

If the tool remains down for more than 24 hours, contact the Home Office directly for assistance. They can provide your status via email or phone in some cases.

How the ETA Status Checker Works Behind the Scenes

The ETA status checker connects to the Home Office's database in real time. When you enter your details, the system cross-references your application record and returns the current status. This process is automated and takes only seconds.

The system uses encryption to protect your data. For example, when a user named Yuki checked her status, her passport number was transmitted securely. She felt confident knowing her information was safe.

Understanding this can help you trust the tool. It's designed to be both fast and secure, so you can check your status without worry.

Can You Check ETA Status for Multiple Passports?

Yes, you can check ETA status for different passports, but you must do each one separately. Each application is linked to a specific passport number. You cannot check multiple statuses at once.

For instance, a family of four each applied for ETAs. The mother checked her status first, then her husband's, and then each child's. She used separate reference numbers for each check.

This process is straightforward but requires you to have all reference numbers handy. Keep a list to avoid confusion.

What If You Applied by Postal Mail?

Most UK ETA applications are submitted online, but some may be processed via postal mail in rare cases. If you applied by mail, you might not receive a reference number immediately. In that scenario, contact the Home Office for guidance on checking your status.

For example, an elderly traveller named George applied by mail because he didn't have internet access. He called the Home Office to get his reference number and then checked his status online.

If you're in this situation, be patient. The postal process can take longer, but the status checker will still work once you have the reference number.

How to Use the ETA Status Checker on Mobile

The official ETA status checker works on mobile devices as well. Simply open your phone's browser and navigate to the official URL. The page is mobile-responsive, so it adjusts to your screen size.

For instance, a traveller named Aisha checked her status on her smartphone while waiting at the airport. She entered her details easily and saw her approval within seconds.

Using mobile is just as secure as using a computer. Just ensure you're on the official site and not a scam page.

Key takeaways

  • Use the official UK government website to check your ETA status for free.
  • You'll need your passport number and application reference number.
  • Most applications are processed within minutes, but some take up to 72 hours.
  • If your ETA is refused, you'll get an email with the reason and next steps.
  • Always apply early and keep your reference number safe.

Related: Why You Must Check Your ESTA Status Before Every Trip to the USA

See also: how much a UK ETA costs

Frequently asked questions

Can I check my UK ETA status without a reference number?
No, you need your application reference number to check your status. If you've lost it, check your email inbox and spam folder for the confirmation. If you still can't find it, you may need to submit a new application.
How long does it take for the ETA status to update after I apply?
Most applications are processed automatically within minutes, and the status updates immediately. If your application requires manual review, it can take up to 72 hours. Check the status tool periodically if you don't receive an email.
What does 'pending' mean on the ETA status checker?
Pending means your application is still being processed. No decision has been made yet. This is normal, but if it stays pending for more than 72 hours, contact the UK Home Office for assistance.
Is there a fee to check my ETA status online?
No, checking your ETA status on the official UK government website is completely free. Beware of third-party sites that charge a fee for this service.
Can I check the ETA status for my child or a family member?
Yes, you can check anyone's ETA status as long as you have their passport number and application reference number. No proof of relationship is required.

This article is for general informational purposes only. Visa and travel authorisation rules change frequently. Always check the official government website before travelling.

Can OTU

Written & reviewed by

Can OTU

Travel Authorisation Editor

Can OTU is the editor of ETA Travel Assistant, specialising in UK ETA, Schengen ETIAS, NZeTA and ESTA travel authorisations. Can monitors official government sources and policy updates to ensure every guide is accurate, current and genuinely useful for travellers.

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